CHARITY C Cuo

I want them to cancel their services and atop taking money from my card

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I have contacted them several times for more than 3 months and no direct customer care services. Any email I sent the people just tells me to contact support team which I have done and it's not resolved. My second 2 months I wanted the refund me but nothing
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Preferred solution: Full refund

User's recommendation: If they don't have a contact number I think people shouldn't be going for their services since you cannot get help

Maria I Emq

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Verified Reviewer

I want my refund

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Builderall - I want my refund
Builderall - I want my refund - Image 2
Builderall - I want my refund - Image 3
Hi builderall team, I have mistakenly charged 87$ 3 days ago even I cancelled my subscription during my trial period. I tried to contact with your customer service and they confirmed that they will refund me my funds but now I am trying to contact customer service, they are not available I am trying to login to my account but the system doesn't accept my credentials. That's why I am writing this note here. I just want my refunds. Kindly help me in this matter.
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Loss:
$87
Cons:
  • Very bad customer service

Preferred solution: Full refund

User's recommendation: Just be careful before any payment

Maria I Emq

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Verified Reviewer

Refund

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Builderall - Refund
Builderall - Refund - Image 2
I have tried to call their contact number but it's not working. I have sent them 3 emails on their email address but still waiting for the reply and I have spoke with their customer service they agreed to send me my refund but it's still pending. This company has a big platform and they charge a lot of money as a subscription fees but they don't have any proper channel so that customer can contact them.
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Loss:
$87

Preferred solution: Full refund

User's recommendation: Don't trust this company

Resolved
Jeri C Ocb

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Verified Reviewer
| map-marker Stockholm, Stockholm

Resolved: Cancel my account

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Updated by user Nov 01, 2023

Company fixed the issue and I have been provided with full refund. After many emails over the span of weeks, I finally got a response to my request. And a week later, a refund.Thanks for your help.

Original review Nov 01, 2023
Hello Ive been unable to log into my account as it wont recognize my email. I tried to cancel last month but was unable. Please cancel my account and refund the last payment as i was unable to cancel before it went through. Thank you Jeri Cross
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Pros:
  • Never used it
Cons:
  • Never used it

Preferred solution: Full refund

Jeffrie Oya

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Verified Reviewer
| map-marker Bucharest, Bucharest

Emailboss not working

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They are not resolving the mailing issues on builderall. I opened a lot of tickets, no reasonable answer.. im thinking about cancelling my monthly payment.
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Patrick W Qjs

Cancel my account because I don’t need it.

No one picks up the phone. I need to cancel my subscription because theyve been taking 87+ dollars from my account every month for nothing the online business I tried didnt work for me. Its been almost a year so Im paying for nothing.
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Preferred solution: Full refund

Camy G

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Verified Reviewer

Refund

I was billed $47 two days ago and i had canceled my builderal three weeks ago. Every ticket ive submitted had been closed with no resolution. I want a refund for my initial $47 payment also because I didn't even us the product. If nothing gets done about this situation im contacting the BBB. Camy Guritz Camyleigh@***.com
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Loss:
$94

Preferred solution: Full refund

1 comment
Camy G

I was refunded $47 after adding to my ticket that they had closed before even giving me a resolution. It took numerous attempts and saying I was going to contact the BBB before I got any action.

Daelan Sui

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Verified Reviewer
| map-marker Phoenixville, Pennsylvania

Need my Website RESTORED

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I lost access to by Website since last Friday. My credit card had been hacked and I tried to contact Builderall to give them New Credit card number but I didn't succeed. It is difficult to reach Builderall. They took my website down which has cost me significant REVENUE LOSS! I SUCCESSFULLY MADE my payment today and received my Receipt but my Website is still down! I need it restored NOW! thank you
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Douglas H Ktx

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Verified Reviewer
| map-marker Richmond, Virginia

Payment issues

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I paid my payment before expiring and Im getting emails that if I dont renew I wont be able to retrieve my info for my domain or keep my domain
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tom b Cua

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Verified Reviewer

Cancel

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Need to cancel right now,cannot get any help with the product.Sponsor is trying to use Builderall as a front to sell some investment
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Cons:
  • Misleading

Preferred solution: Deliver product or service ordered

User's recommendation: Misleading information

Robert W Ibs

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Verified Reviewer

They stole over $500 from me and there is no viable means of communication

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They denied me access to my account all the while charging me almost $90 per month. Then even when I was able to cancel the account, they continued to charge me.
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Loss:
$550

Preferred solution: Full refund

Anonymous
map-marker Wilmington, Delaware

Builderall DISABLED my website www.lafategallery.com for over a week now. I attempted to reach them via email and phone for the past three weeks to inform them I had a new account number, but I was t

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Need my Website RESTORED. Builderall disabled my website for payment. I made payment yesterday and received my Receipt but my websites is STILL I ACCESSIBLE
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User's recommendation: Avoid doing Business with Builderall

Oliver C Vnj

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Verified Reviewer

I Cannot Access Builderall

Hello, Some days ago, I contacted Builderall as I cannot login to the system as it just doesn't recognise my email for some reason (This is totally out of the blue). I received an email regarding the ticket saying it had been solved but it hasn't, I still don't have access to the system in any way shape or form. could someone please look into this for me as I'm beginning to lose my patience. I'm paying $87;90 a month for a service I can't get access to. If this can't be solved quickly, I'm afraid I shall have to move my business somewhere more reliable. Oliver Carlton
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